If it still crashes, then you need to repair the app by fixing any corrupted files that stop it from functioning properly. Check if the Photos app works without crashing now. Start by terminating the app - that should stop all processes related it. Step 4: On the subsequent screen, you should see options to terminate, reset, and repair the Photos app. Step 3: Scroll down the Apps & Features panel and then click on Microsoft Photos. Step 1: Open the Action Center and click All Settings. Thankfully, Windows 10 offers a range of options that you can use to fix all these issues easily. Usually, the Photos app crashes due to several common reasons such as glitched out system processes, an old data cache, or corrupted program files.